Rob Harrison

Recent Posts

Uncover the Single Source of Truth with EQMS

Posted by Rob Harrison on Tue, Dec 01, 2015 @ 10:42 AM

It could be described as the holy grail of quality management systems—that spectacular vision whereby any stakeholder from the executive to a reliability engineer to the account manager meeting with the customer can interrogate the quality management system. It can use, share, trace, approve, accept, or update a record or artifact and know that for all, this serves as the single source of truth (SSOT).

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Tags: EQMS

Risk Management in QEHS Stands to Gain with the IoT

Posted by Rob Harrison on Tue, Nov 10, 2015 @ 10:26 AM

The Internet of Things (IoT) is, like the universe, expanding. This past summer, IPv4 addressed, the 32-bit protocol that underpins the internet address system ran out. If you have paid any attention to this potentially impending doom then you know there is no real impending doom.

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Tags: Risk Management, Quality Management, Internet of Things, Mobility, EHS

Quality, EHS, Risk, and Beyond with EtQ

Posted by Rob Harrison on Fri, Nov 06, 2015 @ 12:25 PM

EtQ’s 2015 User Conference took place from October 12-14 in the oasis that is the Sheraton Wild Pass Resort, just south of Phoenix, AZ. As record-threatening October temperatures soared, around 350 attendees convened for the three-day event. The attraction pertained to product news, interactive workshops, and partner and customer presentations.

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Tags: Risk Management, EQMS, Operational Risk Management, Internet of Things, EHS, IIoT

Handing Over the Keys to Quality: IQS User Conference 2015

Posted by Rob Harrison on Thu, Oct 15, 2015 @ 11:20 AM

This year’s IQS user group conference was a big deal, and not because LNS had the opportunity to present on the second day. It served as the launch pad for IQS’ next generation Enterprise Quality Management Software (EQMS) platform known as Trubox™.

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Tags: Enterprise Quality Management Software, Quality Risk Management

EQMS: Complaint Management from Triage to Improvement

Posted by Rob Harrison on Tue, Oct 06, 2015 @ 10:00 AM

Mature and well-run companies that aim to displace incumbents and bring new products to market faster embrace a risk-based approach. They have to because with greater velocity in the new product process the increase in risk is inherent.

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Tags: Enterprise Quality Management Software

World Class Quality Demands the Best-Fit Quality Management Org Structure

Posted by Rob Harrison on Wed, Aug 26, 2015 @ 11:10 AM

Quality management is a pervasive set of business processes that can be difficult for the most progressive, mature, and even market-leading organizations to manage effectively.

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5 Questions from Yesterday’s EQMS Solution Selection Webinar

Posted by Rob Harrison on Wed, Jul 15, 2015 @ 10:23 AM

On July 14, LNS Research and Quality Digest hosted a webinar entitled “EQMS Solution Selection Best Practices for Global Enterprises.” During the presentation, there were number of questions asked and not enough time to address them live on air. I'll get to these in this post.

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Tags: EQMS

Quality Management ‘Activism’: Overcoming the Policing Mindset

Posted by Rob Harrison on Thu, Jul 02, 2015 @ 09:46 AM

Earlier this week LNS Research conducted an interview with an Enterprise Quality Management Software (EQMS) deployment veteran. The conversation was specifically targeted at capturing the essential ingredients of a successful, best practice driven EQMS vendor selection process, but also touched upon a core philosophy about how to approach quality management that I want to share.

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Tags: Enterprise Quality Management Software, Quality Management System

2 Ways Quality Leaders Should Leverage EQMS for Audit Driven Organizational Learning

Posted by Rob Harrison on Fri, Jun 26, 2015 @ 10:06 AM

In a recent interview with Clint Belinsky, VP Global Quality at Jabil, LNS discussed revolutionizing quality management and some keys to achieving excellence. A key point? Streamlined processes, systems, and technology are important but without the right people and quality-driven culture, tangible ongoing improvement is difficult to sustain.

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Tags: EQMS

EQMS Implementations: Need vs. Speed

Posted by Rob Harrison on Mon, Jun 15, 2015 @ 10:49 AM

It’s fairly obvious to anyone with their eye on industrial operations that manufacturing has increased in speed tremendously over the past few decades due to several factors like automation, increased collaboration across departments, analytics that allow greater agility and responsiveness, and others. This is true in virtually all industry verticals.

But what about quality?

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Tags: EQMS