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LNS Research provides executives a platform for accessing unbiased research and benchmark data to improve business performance

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The LNS Research Blog provides an informal environment for analysts to share thoughts and insights directly with our community on a range of technology and business topics

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Battling Food Fraud With End-to-End Product Traceability

Posted by Mike Roberts on Wed, Feb 06, 2013 @ 05:00 AM
  
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supplier quality food and beveragesA few weeks back the U.S. Pharmacopeial Convention (USP) updated its Food Fraud database, including a concerning number of new cases on the list. 800 instances of fraud were added, which was up significantly from the 1,300 recorded between 1980 and 2010. The nearly 60% increase put some of the staples we regularly consume into focus: milk, vegetable oils, spices, fish, wine, and more.

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Reports show that manufacturers are engaging in food fraud for one main reason, cost savings. To put things into perspective, some cases regard the switching of white tuna with a similarly tasting and cheaper fish, escolar, which happens to be banned in multiple countries for its relationship with food poisoning. Other examples included teabags with lawn grass or fern leaves instead of the listed ingredients.

The deceitful use of fillers allowed many adulterated products to hit the shelves. So, who’s to blame? Food processors? Food service companies? Distributors? Farmers? It’s likely that government agencies will respond and manufacturers will reassess traceability capabilities. Below, I’ll provide more insight on these topics.

Food Safety and Traceability as a Government Initiative

Proceeding 9/11, the Bioterrorism Act of 2002 was passed to prepare for and protect U.S. citizens from harmful activities. A central piece to this act included strengthening food safety and traceability in both the U.S. food and drug supplies. It requires more stringent inspection and visibility into what comes into the country.

The Bioterrorism Act of 2002 mandates that manufacturing and industrial organizations have the ability to record sources of materials as well as where those materials are going. Under this “one up, one down” methodology, you need to know who your immediate suppliers are and who your customers are.

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Similarly, the 2011 Food Safety Modernization Act (FSMA) places more focus on food safety and traceability in the F&B supply chain. It zeroes in on IT architecture and preventing the adulteration of products, rather than responding to them after the fact. While specifics and plans are still being finalized, manufacturers will be required to have stronger recordkeeping capabilities.  

Given the newly released food fraud information, it’s likely that government agencies in both the U.S. and abroad will be reviewing that list of adulterated products in the context of existing and future legislation. There are already many IT and time requirements for recording information about suppliers and customers, but the USP's findings support the need for amelioration.

This leaves some tough questions to answer: It’s likely that compliance around IT and timing will continue to become stricter, but will that be enough to avoid food fraud? If you’re leveraging a deep supplier network and you only need to have visibility into your closest supplier, how can you validate the products of your supplier’s suppliers?

End-to-End Product Traceability in Manufacturing and Industrial Organizations

As we’ve mentioned before, it would be smart for manufacturers to get in front of the coming changes of FSMA and other alterations to existing legislation. Given that compliance requirements around recordkeeping will continue to increase for IT and timing, executives should review end-to-end traceability capabilities to protect their organizations as well as their customers.

In theory, all F&B organizations would like to have strong capabilities in end-to-end traceability, but it can be a challenge to actually practice it. In a recent blog post, we mentioned three reasons why product traceability strategy might be failing:

  • Disconnected incentives
  • Overconfidence in existing software
  • Overconfidence in supplier quality

Overcoming these challenges can be difficult, however, executives can take a proactive stance on the matter by making supplier quality an enterprise-wide initiative. This means reviewing technology architecture and business processes to find gaps in end-to-end product traceability strategy. Additionally, it requires that supplier quality management becomes part of the culture, which relies on buy-in from the top for the rest of the organization to make it a central issue.

Effective end-to-end product traceability also requires that suppliers take ownership of and responsibility for the products being shipped to your receiving docks.

Pushing More Responsibility onto Suppliers

In addition to these challenges, companies leveraging the supplier network have the added risk of limited transparency. We’ve seen similar examples with counterfeit materials making their way into products bought by the Department of Defense, which was a driving force behind the National Defense Authorization Act (NDAA). The act helps to certify that dense contractors are properly screening equipment for counterfeit parts.

Under the NDAA, suppliers of materials and products are held more accountable for actions. There is the possibility of criminal charges brought up against a supplier if precautions such as screening are not taken. In this case, the viability of suppliers is closely related to the ability to validate that products are within certain quality specifications.

A lesson from the defense industry can be directly applied to the F&B industry: require manufacturers and other suppliers that are dependent on the supplier network to take more responsibility. If the suppliers you’re working with cannot provide the level of traceability needed, then choose to do business with other suppliers. By making supplier recordkeeping capabilities a requirement, you can mitigate external risks and also have a better grasp on the quality of your products.

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You might also be interested in:

Improving Food Safety: Insights from Mar's and Dole's Product Recalls

EQMS for SMB: Balancing Growth and Quality

The LNS Weekly Industrial Round Up 1/28/13 - 2/3/13

Tags: MOM, Food Safety, Product Traceability

Comments

Mehul, 
 
Nice article. The problems you point out are significant. Food manufacturers need to maintain vigilance and fight complacency to preserve or improve food safety and quality. Standards (both regulatory and market-driven) are constantly getting more strict, so food manufacturers have a particulalry difficult job.
Posted @ Thursday, February 07, 2013 11:17 AM by Stephen Cummings
Thanks for the comment, Stephen. I like what you said about vigilance and complacency. With increasing pressure from regulations, in addition to more and more reliance on the global supplier network, food manufacturers have a lot to stay on top of (and ahead of!).
Posted @ Saturday, February 09, 2013 2:49 PM by Mike Roberts
Seems like nary a week goes by without another story about traceability and compliance issues -see the latest horse meat issue in the food supply chain in EMEA. 
 
I think you hit the real issues -enterprise wide review of quality and traceability processes, and then having a mfg IT infrastructure that standardizes and enforces these everywhere. End to end traceability that includes the supplier is key. engaging suppliers also means providing them visiblity into the metrics they will ultimately be measured on. Collaboration and cooperation are critical since suppliers and manufacturers are all on the hook and will sink or enjoy swimming success together. 
 
thanks for a great article
Posted @ Monday, March 04, 2013 9:42 AM by Jordan Berkley
Jordan,  
 
The amount of negative press alone that these issues are generating should be enough to get every food processor assessing its end-to-end product traceability capabilities. With so much reliance on one another, your comment on sinking and swimming together really highlights the importance of collaboration and cooperation between manufacturers and suppliers. Thanks for reading! 
 
Mike
Posted @ Monday, March 04, 2013 4:35 PM by Mike Roberts
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