How Do You Compare in Your Quality Management Maturity? [INFOGRAPHIC]


Quality management maturity is, no doubt, a journey. If you speak with executives from some of today’s most successful companies, you’ll hear a number of similarities about this topic. Whether in regard to skill development, business processes, technology, performance management, or something entirely different, early on, decisions tend to be made reactively, almost always to fix a problem. But as maturity progresses, decisions gradually start being made with proactivity and, ultimately, predictability in mind.

We’ve found that not just progressing forward in the journey, but really accelerating in it requires a strategic plan—or a roadmap—that’s built upon both an internal gap analysis and a solid understanding of the maturity of close competitors. Coupling an internal gap analysis with a competitive analysis (generally driven by benchmark data), helps to highlight and prioritize areas in which a company may be most behind—or ahead. Following this strategy can drive incredible results over time.

Unfortunately, because there are so many potential improvement areas in the quality management sphere, it’s easy to feel overwhelmed and not know where to start. However, our recent infographic provides some perspective on the quality maturity journey. It shares several examples of the move away from immature quality toward market-leading quality across people, processes, and technology. 

LNS Research Quality Maturity Journey

Share this infographic: Twitter | LinkedIn

As anyone who reads the news knows, things like product recalls happen constantly, which brings to light the fact that even some of today’s market leaders are still stuck in or in the process of transitioning away from this reactive mode of quality management. Why? Because they’re on the journey, too. There’s always room for improvement, especially with the quick pace of technological advancement happening in the space. Point is—if you’re not thinking about this in a strategic, long-term way, it’s really time to start.

Ebook: How to Select Quality 4.0 Technology: Align Technology to Create Market Advantage



All entries in this Industrial Transformation blog represent the opinions of the authors based on their industry experience and their view of the information collected using the methods described in our Research Integrity. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

Subscribe Now

Become an LNS Research Member!

As a member-level partner of LNS Research, you will receive our expert and proven Advisory Services. These exclusive benefits give your team:

  • Regular advisory sessions with our highly experienced LNS Research Analysts
  • Access to the complete LNS Research Library
  • Participation in members-only executive Roundtable events
  • Important, continuous knowledge of Industrial Transformation (IX)

Let us help you with key decisions based on our solid research methodology and vast industrial experience. 

BOOK A STRATEGY CALL

Similar posts


SUBSCRIBE TO THE LNS RESEARCH BLOG

Stay on top of the latest industrial transformation insights from our expert analysts

The Industrial Transformation and Operational Excellence Blog is an informal environment for our analysts to share thoughts and insights on a range of technology and business topics.