Quality leaders often lack the foundational frameworks and evidence necessary to build a compelling business case to garner the executive commitment necessary to build truly world class quality.
Access this new eBook where we will dive into deeper depths of the quality management research study, and identify best practices for building a business case around quality management to gain executive sponsorship by answering:
- What financial frameworks can be used to describe the connection between quality operations, executive priority, value, and costs?
- What evidence exists that correlates specific quality practices and processes with corporate goals and financial metrics?
- What actions should quality leaders take to improve the perceived value of quality?