To learn more about participating:

Build an Effective Cost of Quality Program Across a Global Organization

cost of quality equation

Are you interested in implementing or improving an existing Cost of Quality program? LNS Research will be conducting a benchmarking research project. The goal is to help executives understand the critical components needed for building an effective Cost of Quality Program across a global organization.

Our research team will execute on this program by conducting a comprehensive quantitative and qualitative analysis to understand how organizations are building a Cost of Quality Program. Subsequent to the analysis, an in-person executive roundtable will be held to share and discuss results with peers from participating companies. Participating organizations will also receive a number of reports, time with research analysts, and more. .

The project will answer several questions including:

  • How do I start the journey towards building a Cost of Quality program?

  • What are the main components of the Cost of Quality metric and how are those components measured effectively?

  • How do I build a proactive model that will help me quantify external failures, and capture process efficiency losses?

  • What are the best practices for getting buy-in from the executive team as well as building a cross-functional team to facilitate employee engagement?

  • How does my company‚Äôs performance in Cost of Quality compare to peer groups and market leaders by industry?

LNS Research will work with 5-8 organizations around this benchmarking program. Complete the form to get additional details abpout the program. One of the LNS Research team members will contact you to provide additional details.