4 Interesting Questions Your Colleagues Asked About Driving Quality Initiatives

Posted by Dan Jacob on Wed, Dec 07, 2016 @ 11:00 AM

On Tuesday, December 6, LNS Research hosted the webcast, “4 Best Practices to Gain Executive Support for You Quality Initiatives.” The presentation helped quality professionals with how to get support for their quality initiatives, and get the attention of senior management and finance. It also revealed exactly what executives need to know to give support, how to align with corporate trends and objectives to advance your cause, where to look for backing from other functions and groups, and which frameworks and industry statistics support your argument.


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Tags: EQMS, Quality Management

4 Actions Quality Leaders Should Take to Connect Quality, NPD, & Machine Learning

Posted by Dan Jacob on Wed, Nov 16, 2016 @ 10:30 AM

Previously, we had discussed quality’s role in New Product Development (NPD) and outlined a few ways in which quality can meaningfully contribute to NPD success. We left a cliff-hanger in that post, which will be addressed here. How does Machine Learning intersect and connect quality and NPD?

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Tags: EQMS, Quality Management, IIoT, Machine Learning

Tech Buzz, EHS Superstar, and Planning for that Trip to Mars: [Roundup]

Posted by Diane Murray on Sun, Oct 02, 2016 @ 10:00 AM

In this weekly Roundup, LNS Research explores recent announcements and events, such as EtQ showing off solution integration; GE releases WIP Solution; chem company earns “Healthy Worksite” certification; and sensors in space with humans.

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Tags: Enterprise Quality Management Software, Environment Health and Safety, EQMS, Supplier Quality Management, MOM Software, Compliance Management, EHS, Smart Connected Assets, IIoT

[Infographic] 6 Steps to Reposition Quality to Gain Executive Sponsorship

Posted by Dan Jacob on Thu, Sep 22, 2016 @ 11:30 AM

Earlier this year, LNS published the core of its executive business case for quality research, which delivered strategies, frameworks, and data to plan, gain, and nurture executive sponsorship for quality. Executive sponsorship is the key to improving quality maturity, because it results in funding, cross-functional engagement and Operational Excellence improvements needed to help companies achieve differentiation.

The infographic below explains why quality needs to build the executive business case, and the six steps to achieving executive sponsorship.

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Tags: EQMS, Quality Management

Avoid a Top Operational Excellence ROI Trap

Posted by Dan Jacob on Tue, Aug 02, 2016 @ 10:34 AM

We’ve been discussing the “Executive Business Case for Quality” research with a number of Operational Excellence (OpEx) leaders. Many OpEx leaders are attempting to build business cases for technology investments, and one recurring theme of our discussions is that leaders want to justify technology investments by quantifying expected improvements to process and personnel behavior enabled by the technologies.

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Tags: Operational Excellence, EQMS

State of the Market: Software Validation in Life Sciences

Posted by Dan Jacob on Wed, Jul 20, 2016 @ 10:29 AM

Software validations serve an important purpose in life sciences– ensuring that software being used to maintain Part 11 records do so with accuracy, reliability, integrity, availability, and authenticity. However, life science companies validating software against 21-CFR-Part 11 are aware of how resource intensive validation can be.

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Tags: EQMS, Quality Management, IIoT, cloud

Struggling to Measure and Use Cost of Quality? Here’s What to Do About It

Posted by Dan Jacob on Tue, Jul 05, 2016 @ 10:15 AM

Quality organizations generally have a tough time tracking metrics. Inability to effectively track metrics consistently ranks in the top three challenges facing quality leaders. However, Total Cost of Quality (TCOQ) is more than just another quality metric.

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Tags: Operational Excellence, EQMS, Quality Management, Enterprise Architecture

Driving Operational Excellence with Compelling Events: the Good, the Bad and the Destructive

Posted by Dan Jacob on Thu, Jun 09, 2016 @ 10:46 AM

A few years ago, I was working with a High Tech company that had built market leadership around world class product quality, then lost it. Several years prior, the company had gone through a cost-cutting exercise. One outcome of the exercise was a decision to outsource engineering on core products, and while this accomplished the objective of increasing margins for a short time, the brand’s differentiated reputation eroded fairly quickly, market share dwindled, and sales discounting pressure grew.

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Tags: Operational Excellence, EQMS, Quality Management

Veeva Multi-Tenant Cloud EQMS Launched for Life Sciences & IFS Sees IIoT Potential [Monday Musings]

Posted by Matthew Littlefield on Mon, Jun 06, 2016 @ 10:00 AM

The #MondayMusings blog series provides executive level insights and analysis for the Industrial Internet of Things (IIoT) and Digital Transformation from the previous week’s briefings, events, and publications @LNSResearch.

Several weeks ago I wrote a post helping to clarify a lot of confusion in understanding what the Cloud is. It didn’t take long for a new Cloud offering in the EQMS space to exemplify the need for this understanding.

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Tags: EQMS, Cloud-Computing, Quality Management, Asset Performance Management, IIoT, Digital Transformation, #MondayMusings

The Single Most Important Factor in Quality Maturity

Posted by Dan Jacob on Tue, May 24, 2016 @ 10:28 AM

How Important is Executive Priority to Quality Management Maturity?

There is a misalignment between the value of Quality Management and Executive perception, but what does this mean to day-to-day Quality Management?

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Tags: Operational Excellence, EQMS, Quality Management