Risk, Quality, and the Road to Preferred Supplier Status

Posted by Dan Jacob on Thu, Apr 12, 2018 @ 12:20 PM

Just how critical are risk and quality to today’s supply chain? Recent LNS research reveals risk and quality improvements are among a supplier’s most important investments. For many, this will not be a surprise, because quality is often leveraged to determine preferred supplier status, and preferred supplier status impacts contract awards. Quality and risk are indeed strategic investments given that suppliers are even more focused on growing revenue than the rest of the market.

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Tags: Risk Management, Supplier Quality Management (SQM), Quality 4.0

Quality 4.0 and New Product Introductions

Posted by Dan Jacob on Wed, Apr 11, 2018 @ 11:06 AM

Developing profitable, timely, high-quality products is more important today than ever before. Visibility to product performance has never been higher, while competition continues to squeeze margins and time to market. These market dynamics, among others, are increasing the pressure on product teams.

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Tags: Industrial Internet of Things (IIoT), Digital Transformation, Quality 4.0, New Product Introduction (NPI)

Quality 4.0: 5 Considerations to Accelerate Your Zero Defects Initiatives

Posted by Dan Jacob on Thu, Mar 29, 2018 @ 12:11 PM

LNS Research has been tracking and influencing the market’s use of Industry 4.0 technologies to improve quality for several years. These technologies have proven to be transformative, and include advances in connectivity and sensors, data management, analytics, app development, and collaboration. LNS calls this Quality 4.0 and recommends all quality teams include Quality 4.0 in their strategies. To better understand it, read the blog post and eBook.

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Tags: Supplier Quality Management (SQM), Digital Transformation, Industry 4.0 / Smart Manufacturing, Quality 4.0

6 Most Asked Questions from Industry Standards as Building Blocks to Quality Maturity and Operational Excellence Webcast

Posted by Dan Jacob on Wed, Mar 21, 2018 @ 11:31 AM

On Tuesday, March 20, LNS Research hosted the webcast, “Industry Standards as Building Blocks to Quality Maturity and Operational Excellence.” The presentation examined how to use industry standards to capture the attention and cooperation of senior corporate executives, the capabilities required to achieve competitive advantage through quality, and the results companies should expect.

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Tags: Operational Excellence, Metrics, Compliance, Digital Transformation, Industry 4.0 / Smart Manufacturing, Quality 4.0

A New Definition of Quality

Posted by Dan Jacob on Mon, Feb 26, 2018 @ 10:12 AM

Over the past few months, we’ve been helping many LNS program members with strategic planning for 2018, and underlying this planning is a common theme - “What is the perceived value of quality?”

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Tags: Enterprise Quality Management System (EQMS), Metrics, Cost of Quality (CoQ), Supplier Quality Management (SQM), Culture, Quality 4.0, New Product Introduction (NPI)

What does 2018 hold for Quality Management?

Posted by Dan Jacob on Tue, Feb 13, 2018 @ 12:16 PM

2017 was a challenging year for quality. Many manufacturers had to evolve their quality management system due to changes in standards and compliance requirements, providing an opportunity to rethink processes, organizations, and leadership support.

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Tags: Enterprise Quality Management System (EQMS), Supplier Quality Management (SQM), Industrial Internet of Things (IIoT), Industry 4.0 / Smart Manufacturing, Quality 4.0, New Product Introduction (NPI)

Quality Leaders: 8 Considerations to Improve Your Approach to Compliance Updates

Posted by Dan Jacob on Fri, Feb 09, 2018 @ 10:09 AM

“Sustainable change, after all, depends not upon compliance with external mandates or blind adherence to regulation, but rather upon the pursuit of the greater good.” – Douglas B Reeves, American educator.

Quality leaders would agree with this sentiment. While compliance will always be a significant factor in quality management, leaders are now focusing on building a culture of quality, encouraging defect prevention in addition to correction, designing in quality, and driving customer satisfaction.

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Tags: Culture, Compliance, Quality 4.0

Four Things Quality 4.0 Isn’t: Correcting Common Misconceptions

Posted by Dan Jacob on Wed, Nov 15, 2017 @ 10:50 AM

Have you ever played the game “Twenty Questions?” It’s a great game for long car rides, as I was reminded recently while taking an old-school family road trip from Pittsburgh to Maine. Fifteen hours of non-stop driving with nothing but the car radio, snacks and each other’s company means you’ll eventually play every game you know (at least twice).

For those unfamiliar, Twenty Questions is a game where one player thinks of something, and the other players have 20 questions to guess what it is. I've found that process of elimination can be an effective strategy. To discover what the thing is, it’s helpful to first determine what it isn’t.

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Tags: Enterprise Quality Management System (EQMS), Digital Transformation, Quality 4.0

Quality Execs Discuss Quality 4.0: 7 Takeaways from Roundtable Meeting

Posted by Dan Jacob on Fri, Oct 06, 2017 @ 10:45 AM

On September 21, LNS Research hosted the fall executive roundtable at the World of Whirlpool in Chicago. LNS roundtables are day-long face-to-face events for senior quality leaders (VP's and directors) responsible for strategy to meet and learn from each other and LNS on core topics. During the most recent session, 15 quality and technology leaders discussed Quality 4.0 building blocks, applications, progress, and outcomes. Special thanks to Whirlpool, Whirlpool’s quality leaders, and to our speakers from Coca-Cola and Newell Brands for their part in making this a successful event.

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Tags: Enterprise Quality Management System (EQMS), Culture, Quality 4.0

5 Most Asked Questions from the Quality 4.0 Webcast

Posted by Dan Jacob on Fri, Aug 25, 2017 @ 02:00 PM

On Thursday, August 24, LNS Research hosted the webcast, “Quality 4.0: What You Should Know, How to Get There.” The presentation examined what quality innovation leaders are doing with data, analytics, connectivity, and apps to achieve continuous improvement and considerable operational and financial performance advantages. The discussion included an examination of how to build an effective strategy to reach Quality 4.0.

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Tags: Enterprise Quality Management System (EQMS), Digital Transformation, Artificial Intelligence / Machine Learning (AI/ML), Quality 4.0