What does 2018 hold for Quality Management?

Posted by Dan Jacob on Tue, Feb 13, 2018 @ 12:16 PM

2017 was a challenging year for quality. Many manufacturers had to evolve their quality management system due to changes in standards and compliance requirements, providing an opportunity to rethink processes, organizations, and leadership support.

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Tags: Quality 4.0, New Product Introduction (NPI), Industry 4.0 / Smart Manufacturing, Industrial Internet of Things (IIoT), Supplier Quality Management (SQM), Enterprise Quality Management System (EQMS)

Quality Leaders: 8 Considerations to Improve Your Approach to Compliance Updates

Posted by Dan Jacob on Fri, Feb 09, 2018 @ 10:09 AM

“Sustainable change, after all, depends not upon compliance with external mandates or blind adherence to regulation, but rather upon the pursuit of the greater good.” – Douglas B Reeves, American educator.

Quality leaders would agree with this sentiment. While compliance will always be a significant factor in quality management, leaders are now focusing on building a culture of quality, encouraging defect prevention in addition to correction, designing in quality, and driving customer satisfaction.

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Tags: Quality 4.0, Compliance, Culture

Four Things Quality 4.0 Isn’t: Correcting Common Misconceptions

Posted by Dan Jacob on Wed, Nov 15, 2017 @ 10:50 AM

Have you ever played the game “Twenty Questions?” It’s a great game for long car rides, as I was reminded recently while taking an old-school family road trip from Pittsburgh to Maine. Fifteen hours of non-stop driving with nothing but the car radio, snacks and each other’s company means you’ll eventually play every game you know (at least twice).

For those unfamiliar, Twenty Questions is a game where one player thinks of something, and the other players have 20 questions to guess what it is. I've found that process of elimination can be an effective strategy. To discover what the thing is, it’s helpful to first determine what it isn’t.

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Tags: Quality 4.0, Enterprise Quality Management System (EQMS), Digital Transformation

Quality Execs Discuss Quality 4.0: 7 Takeaways from Roundtable Meeting

Posted by Dan Jacob on Fri, Oct 06, 2017 @ 10:45 AM

On September 21, LNS Research hosted the fall executive roundtable at the World of Whirlpool in Chicago. LNS roundtables are day-long face-to-face events for senior quality leaders (VP's and directors) responsible for strategy to meet and learn from each other and LNS on core topics. During the most recent session, 15 quality and technology leaders discussed Quality 4.0 building blocks, applications, progress, and outcomes. Special thanks to Whirlpool, Whirlpool’s quality leaders, and to our speakers from Coca-Cola and Newell Brands for their part in making this a successful event.

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Tags: Quality 4.0, Enterprise Quality Management System (EQMS), Culture

5 Most Asked Questions from the Quality 4.0 Webcast

Posted by Dan Jacob on Fri, Aug 25, 2017 @ 02:00 PM

On Thursday, August 24, LNS Research hosted the webcast, “Quality 4.0: What You Should Know, How to Get There.” The presentation examined what quality innovation leaders are doing with data, analytics, connectivity, and apps to achieve continuous improvement and considerable operational and financial performance advantages. The discussion included an examination of how to build an effective strategy to reach Quality 4.0.

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Tags: Enterprise Quality Management System (EQMS), Digital Transformation, Artificial Intelligence / Machine Learning (AI/ML), Quality 4.0

Top 4 Reasons to Update to Quality 4.0

Posted by Dan Jacob on Tue, Aug 15, 2017 @ 10:00 AM

Quality 4.0 is the Digital Transformation of people and processes to drive quality improvement (read further here). We’ve been discussing Quality 4.0 with the market, and it’s clear that the statistics are correct. For every one quality leader that is actively working on Quality 4.0, there are 19 or so that are not.

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Tags: Digital Transformation, Enterprise Quality Management System (EQMS), Quality 4.0

Quality 4.0: Powerful Innovation Enabler

Posted by Dan Jacob on Tue, Aug 08, 2017 @ 11:00 AM

Quality 4.0 leverages the critical technology changes of Industry 4.0 which enable quality to transform performance, culture, leadership, collaboration and compliance. The transformation will fuel innovation, particularly quality’s ability to contribute to the innovation cycle. LNS Research illustrates how innovation leaders look to quality as an innovation enabler.

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Tags: Enterprise Quality Management System (EQMS), Quality 4.0

What is Quality 4.0?

Posted by Dan Jacob on Wed, Jul 26, 2017 @ 11:00 AM

Quality 4.0 blends new technologies with traditional quality methods to arrive at new optimums in Operational Excellence, performance, and innovation. The new technologies include Machine Learning/artificial intelligence, connected devices and operations, new forms of collaboration like social media and blockchain, Big Data, Cloud computing, and new apps like AR/VR and mashups.

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Tags: Digital Transformation, Industrial Internet of Things (IIoT), Enterprise Quality Management System (EQMS), Quality 4.0