On Tuesday, March 20, LNS Research hosted the webcast, “Industry Standards as Building Blocks to Quality Maturity and Operational Excellence.” The presentation examined how to use industry standards to capture the attention and cooperation of senior corporate executives, the capabilities required to achieve competitive advantage through quality, and the results companies should expect.Read More
Over the past few months, we’ve been helping many LNS program members with strategic planning for 2018, and underlying this planning is a common theme - “What is the perceived value of quality?”Read More
2017 was a challenging year for quality. Many manufacturers had to evolve their quality management system due to changes in standards and compliance requirements, providing an opportunity to rethink processes, organizations, and leadership support.Read More
Tags: Enterprise Quality Management System (EQMS), Supplier Quality Management (SQM), Industrial Internet of Things (IIoT), Industry 4.0 / Smart Manufacturing, Quality 4.0, New Product Introduction (NPI)
“Sustainable change, after all, depends not upon compliance with external mandates or blind adherence to regulation, but rather upon the pursuit of the greater good.” – Douglas B Reeves, American educator.
Quality leaders would agree with this sentiment. While compliance will always be a significant factor in quality management, leaders are now focusing on building a culture of quality, encouraging defect prevention in addition to correction, designing in quality, and driving customer satisfaction.Read More
It's no secret that companies that benchmark performance against actual practices in operations, quality, environmental, safety, risk management, energy, and many others are able to drive and sustain higher performance levels, and contribute meaningful value to enterprise objectives. Even companies that are long-time pros at benchmarking performance in these areas often struggle to pinpoint best practices that have a beneficial impact on new product introductions (NPI). When so much is at stake, what's holding them back?
The fact is, the pressure is on and growing for manufacturers:Read More
Plex Systems is a cloud, software-as-a-service (SaaS), multitenant enterprise resource planning (ERP) and manufacturing execution system (MES) vendor with a historical focus on discrete manufacturers that are small and mid-size businesses (SMB) headquartered in North America, largely across the automotive supply chain. The company does have a growing number of customers in food and beverage and high tech. LNS Research recently participated in Plex’s Future of Manufacturing Roundtable, a joint customer advisory board / analyst event. The conference featured a combined review of Plex System’s 2017 progress, customer engagement, and forward-looking plans.Read More
What do vehicles, transmissions, HVAC, and appliances have in common? Among other things, they are all historically primarily mechanical products that now contain increasing electronic and software content, which is broadly true of many product categories. While these new devices deliver unprecedented performance or convenience, the shift in product content means product complexity like never before. And, as complexity increases, so too does the probability of failure of at least some components. Unfortunately for manufacturers, reliability and warranty expectations have, if anything, become more stringent.Read More
Have you ever played the game “Twenty Questions?” It’s a great game for long car rides, as I was reminded recently while taking an old-school family road trip from Pittsburgh to Maine. Fifteen hours of non-stop driving with nothing but the car radio, snacks and each other’s company means you’ll eventually play every game you know (at least twice).
For those unfamiliar, Twenty Questions is a game where one player thinks of something, and the other players have 20 questions to guess what it is. I've found that process of elimination can be an effective strategy. To discover what the thing is, it’s helpful to first determine what it isn’t.Read More
On September 21, LNS Research hosted the fall executive roundtable at the World of Whirlpool in Chicago. LNS roundtables are day-long face-to-face events for senior quality leaders (VP's and directors) responsible for strategy to meet and learn from each other and LNS on core topics. During the most recent session, 15 quality and technology leaders discussed Quality 4.0 building blocks, applications, progress, and outcomes. Special thanks to Whirlpool, Whirlpool’s quality leaders, and to our speakers from Coca-Cola and Newell Brands for their part in making this a successful event.Read More
Do you ever feel bombarded by quality-related slogans, branding, and logos? It seems like every business, from global enterprises to regional companies, to the local baker, is really, deeply passionate about quality, and has been forever (“Quality in every bite… since 1872”). What's more, they want to make sure you know just how much they care about quality. Of course, that public-facing fanatical dedication to quality very often crumbles after a talk with the company’s underfunded and overworked quality team.Read More