Dan Miklovic

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Recent Posts

Even When the Tech Decision is Easy, Making the Decision Can Be Hard

Posted by Dan Miklovic on Tue, Jul 16, 2019

Technology spending is a given.  Especially today, when Digital Transformation is a fact-of-life in nearly every industry.  Executives know they need to invest in technology to remain competitive. Industry leaders have tied their Industrial Transformation (IX) strategy to making the right technology investments.  It is more than consultant-speak or media hype to say that companies that don’t invest in technology won’t be able to attract or retain top talent, and that technology drives global competitiveness.

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Categories: Culture

Three Reasons Why Digital Transformation is So Hard

Posted by Dan Miklovic on Wed, May 29, 2019

Digital Transformation has become one of the most hyped terms in business today. Google it, and you’ll get over 27 million hits in less than a second. Every tech vendor seems to have a blog about how its products or services can help a business with its Digital Transformation journey. With so many resources available, why is achieving true transformation such a struggle? To understand what’s going on, let’s go back to the basics.

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Categories: Industrial Transformation / Digital Transformation

Infor’s Forthcoming IPO Offers a Lot of Promise But…

Posted by Dan Miklovic on Thu, May 23, 2019

Infor CEO, Charles Phillips, is discussing the proposed IPO that has been in the news since the beginning of the year. Serious talk of Infor’s IPO started in January, 2019 with the announcement of a $1.5 billion investment in the company by Koch Equity Development, an arm of Koch Industries and Golden Gate Capital. Of all the major enterprise application vendors, Infor is the largest that has remained a privately held firm.

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Categories: Product Lifecycle Management (PLM), Solution Vendor / Software Vendor, Enterprise Asset Management (EAM), Asset Performance Management (APM)

Field Service Management and Digital Twins: The Next Big APM Play

Posted by Dan Miklovic on Thu, Mar 28, 2019

Field service management (FSM) has generally been the focus of the customer relationship management (CRM) function in many organizations. While a fair percentage of FSM activities have been in the B2C space, there has also been considerable focus in the B2B space as well. FSM initially focused on dispatching technicians to service either broken equipment or to do regular preventive maintenance (PM) to keep clients happy. The functionality was to get technicians to the right locations, with enough spare parts to service equipment and cost-effectively minimize outages.

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Categories: Asset Performance Management (APM), Digital Twin

Picking the Right Operational Technology Initiative to Drive an Operational Architecture Effort

Posted by Dan Miklovic on Tue, Feb 12, 2019

LNS’ Industrial Transformation Framework, has at its center, the Operational Architecture (OA) process where organizations align people, process, and technology at the convergence of IT and Operational Technology (OT). Ideally, OA efforts occur after a company defines its strategy and determines how technology should drive Industrial transformation.

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Categories: Industrial Internet of Things (IIoT), Industrial Transformation / Digital Transformation, Operational Architecture

IIoT in Process Manufacturing: More Than Just Being Better or Faster

Posted by Dan Miklovic on Wed, Jan 23, 2019

The Industrial Internet of Things (IIoT) technology has become one of the supposed underlying drivers of Digital Transformation in manufacturing, along with predictive analytics and enhanced data presentation tools like augmented reality (AR)/ virtual reality (VR). Most of the focus has been on how the vastly increased amount of information and data about manufacturing processes in IIoT equipped plants will drive analytics and AR/VR visualization tools to accelerate decision making at what is generally considered “level 3, 4 or 5” systems.

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Categories: Industrial Internet of Things (IIoT), Industrial Transformation / Digital Transformation

Consumer Electronics Show: Why It Matters for Industrial and Infrastructure Companies

Posted by Dan Miklovic on Tue, Jan 15, 2019

A January ritual for the high-tech industry is the Consumer Technology Association’s Consumer Electronics Show (CES) in Las Vegas. It’s where nearly every company in the consumer sector debuts its latest wares, from the latest TVs to wireless headphones and AR/VR hardware for gamers, to the latest smart home providers. They all trek to Sin City to show how their company is pushing the tech envelope. Many manufacturers pay little attention to CES since it is, after all, a consumer electronics event. If your company is stamping out metal parts for file cabinets, mixing up adhesives used to bond materials in the construction industry, or a state or local agency doing road maintenance, you might think CES isn’t relevant to you; you are wrong.

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Categories: Culture

20 Years Later, Digital Twins are the New ERP

Posted by Dan Miklovic on Mon, Jan 07, 2019

Twenty years ago, businesses were facing a crisis with their IT systems; Y2K. Leading up to 1999 there was a new technology paradigm emerging regarding business IT, the shift from disjointed and independent business and accounting applications to a singular integrated application; ERP or enterprise resource planning. Initially, ERP was mostly just all the accounting functions packaged together with manufacturing resource planning applications (MRP II), but ERP quickly expanded to include human resources (HR), supply chain management (SCM), customer relationship management (CRM), product data management (PDM) and a variety of other functionalities.

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Categories: IT/OT, Asset Performance Management (APM), Digital Twin

2018 APM Predictions Report Card

Posted by Dan Miklovic on Thu, Dec 20, 2018

Every year LNS Research puts forth predictions around the key trends in the Industrial Transformation topics where we focus our work.  In the case of asset performance management (APM), my 2018 forecast focused on the evolution of APM 4.0.  I predicted that in 2018, the most significant shift in APM would be the move away from the maintenance-centric approach that APM was born from 15-20 years ago.  That shift would include enterprise asset management (EAM), computerized maintenance management systems (CMMS) and a focus on reliability and downtime reduction. The result would be an emphasis on Digital Twins and showing that prescriptive analytics is more about asset optimization than just reliability and availability. The specific APM predictions were:

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Categories: Asset Performance Management (APM)

Asset Investment Planning Considerations for the Industrial Enterprise

Posted by Dan Miklovic on Tue, Oct 30, 2018

Asset investment planning (AIP) is an approach and now a category of software applications to assess and prioritize capital investment options ― specifically investing in physical assets used to produce or deliver goods or services. Systems used for asset intensive CapEx planning is an outgrowth of financial planning tools that companies use to direct investment portfolios. The fundamental approach in the financial sector is to assign risk and reward probabilities to each investment option, then create an investment portfolio that can deliver the highest return given the investor's tolerance for risk. The industrial sector can apply this approach to capital investments of physical assets: determine the investment amount, calculate expected return, evaluate the risk that the asset will not achieve the return, and weigh that in context of other risks that the investment is meant to reduce or eliminate.

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Categories: Asset Performance Management (APM), Asset Investment Planning