In the 18 months since LNS coined Quality 4.0 and provided the definitive frameworks, manufacturers throughout the supply chain, across industries, and of varied company sizes have aggressively pursued Quality 4.0 technology and use cases. Today, 64% of manufacturers are pursuing Digital Transformation, and of these, 23% are pursuing quality improvement use cases. A low hanging fruit, Quality 4.0 is one of the top use cases of Digital Transformation initiatives.
Read MoreSelecting Quality 4.0 Technology to Create Competitive Advantage
Posted by Dan Jacob on October 23, 2018
Categories: Enterprise Quality Management System (EQMS), Cost of Quality (CoQ), Industrial Transformation / Digital Transformation, Quality 4.0
Better Together: Digitally Transforming Environmental, Health, Safety, and Quality Systems
Posted by Dan Jacob on August 17, 2018
Some things are good on their own, but simply better when paired with something else. Take peanut butter and jelly, wine and cheese, or as many of us are reminded at this time of year, the beach and sunscreen. However, sometimes better together is more than just the sum of individual ingredients, like chemical reactions. For instance, internal combustion is the combination of fuel, oxygen, compression, and a spark resulting in much more than a static mix of its respective parts. This is true with quality, and environmental, health, and safety (EHS).
Quality and EHS management systems have increasingly converged over the past several years, enabled by the efforts of standards organizations such as ISO. Combining these two previously disparate management systems into one is a better together story, with shared competencies, culture, data, and processes. However, when we combine these management systems with Digital Transformation, we create something more like a chemical reaction.
Read MoreCategories: Risk Management, Cost of Quality (CoQ), Industrial Transformation / Digital Transformation, Environment, Health and Safety (EHS)
A New Definition of Quality
Posted by Dan Jacob on February 26, 2018
Over the past few months, we’ve been helping many LNS program members with strategic planning for 2018, and underlying this planning is a common theme - “What is the perceived value of quality?”
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Read MoreCategories: Enterprise Quality Management System (EQMS), Metrics, Cost of Quality (CoQ), Supplier Quality Management (SQM), Culture, Quality 4.0, New Product Introduction (NPI)
Design for Reliability: State of the Market and Transformation
Posted by Dan Jacob on November 28, 2017
What do vehicles, transmissions, HVAC, and appliances have in common? Among other things, they are all historically primarily mechanical products that now contain increasing electronic and software content, which is broadly true of many product categories. While these new devices deliver unprecedented performance or convenience, the shift in product content means product complexity like never before. And, as complexity increases, so too does the probability of failure of at least some components. Unfortunately for manufacturers, reliability and warranty expectations have, if anything, become more stringent.
Read MoreCategories: Cost of Quality (CoQ), Industrial Transformation / Digital Transformation
Quality Leaders Explain How Customer Complaints Work for Them
Posted by Vivek Murugesan on November 09, 2017
Quality leaders often view customer complaints as a reactive metric and the last line of defense in their arsenal. Though the term may seem pessimistic on a first glance, when collected, analyzed, and promptly handled, customer complaints have the potential to be a net positive for manufacturers. Not only from a metrics and operations standpoint but also in enabling closed-loop processes and driving a culture of quality throughout the organization.
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Read MoreCategories: Enterprise Quality Management System (EQMS), Cost of Quality (CoQ)
6 Questions from Yesterday's EQMS Business Case Webinar
Posted by Dan Jacob on June 17, 2016
On Thursday, June 16, LNS Research hosted a webinar, "Quality Management in the Boardroom: Building the Executive Business Case for EQMS." The presentation focused on giving quality leaders a roadmap to a common issue we find in our conversations with many organizations: they often lack the framework for elevating quality management to the executive level concern it really needs to reach to transform from a cost center to a value center, and transform quality management maturity.
Read MoreCategories: Enterprise Quality Management System (EQMS), Cost of Quality (CoQ), Culture
What is Shadow Quality and Why Does it Matter?
Posted by Dan Jacob on March 24, 2016
If you’ve read LNS’s Monday Musings providing our perspective on current events in industry, you’ve likely seen the term “shadow quality” in this blog post. So, just what is shadow quality?
Read MoreCategories: Enterprise Quality Management System (EQMS), Cost of Quality (CoQ), Culture
5 Strategies to Achieve Quality Improvement with the IIoT
Posted by Dan Jacob on December 08, 2015
According to LNS Research data, the Industrial Internet of Things (IIoT) seems poised to gain widespread adoption soon, as 37% of 685 respondants expcet to invest in IIoT in the next 12 months. This is more than three times larger than the total population of companies that previously invested! While exciting, this means that a large portion of the market will be deploying IIoT with no or limited experience,
Read MoreCategories: Operational Excellence, Risk Management, Cost of Quality (CoQ), Industrial Internet of Things (IIoT)
3 Questions to Answer When Shaping Your Quality Management Culture
Posted by Greg Goodwin on November 05, 2013
Many companies that have pain points around quality today are exploring different areas for improvement. Some are investing in enterprise quality management software (EQMS) solutions or rethinking the way the cost of quality is measured. These are both initiatives that can have a positive impact on quality and are worth the time and capital investment.
Categories: Enterprise Quality Management System (EQMS), Cost of Quality (CoQ), Continuous Improvement, Culture
Reducing the Cost of Quality in Electronics Manufacturing [DATA]
Posted by | Research Team | on February 12, 2013
Electronics manufacturers face a difficult set of market forces, such as rapidly changing customer preferences, shrinking operating margins, managing a complex global supply chain, and uncertain demand. To overcome these issues, it’s common for executives to develop an operational excellence program that aligns key resources with operational, financial, and quality objectives.
Categories: Operational Excellence, Enterprise Quality Management System (EQMS), Metrics, Cost of Quality (CoQ)