Familiar with the movie Groundhog Day? If you aren’t, here’s a quick synopsis: Bill Murray goes to Punxsutawney, PA to report on a groundhog’s winter weather prediction, magically gets stuck reliving the same day repeatedly until he changes, finally emerging as a good person on the arm of Andy McDowell. Preparing the 2017 quality management predictions felt like Groundhog Day, because we expect the trends identified last year to continue and strengthen for the next several years.Read More
On Tuesday, December 6, LNS Research hosted the webcast, “4 Best Practices to Gain Executive Support for You Quality Initiatives.” The presentation helped quality professionals with how to get support for their quality initiatives, and get the attention of senior management and finance. It also revealed exactly what executives need to know to give support, how to align with corporate trends and objectives to advance your cause, where to look for backing from other functions and groups, and which frameworks and industry statistics support your argument.
Previously, we had discussed quality’s role in New Product Development (NPD) and outlined a few ways in which quality can meaningfully contribute to NPD success. We left a cliff-hanger in that post, which will be addressed here. How does Machine Learning intersect and connect quality and NPD?Read More
In this weekly Roundup, LNS Research explores recent announcements and events, such as EtQ showing off solution integration; GE releases WIP Solution; chem company earns “Healthy Worksite” certification; and sensors in space with humans.
Earlier this year, LNS published the core of its executive business case for quality research, which delivered strategies, frameworks, and data to plan, gain, and nurture executive sponsorship for quality. Executive sponsorship is the key to improving quality maturity, because it results in funding, cross-functional engagement and Operational Excellence improvements needed to help companies achieve differentiation.
The infographic below explains why quality needs to build the executive business case, and the six steps to achieving executive sponsorship.Read More
We’ve been discussing the “Executive Business Case for Quality” research with a number of Operational Excellence (OpEx) leaders. Many OpEx leaders are attempting to build business cases for technology investments, and one recurring theme of our discussions is that leaders want to justify technology investments by quantifying expected improvements to process and personnel behavior enabled by the technologies.Read More
Software validations serve an important purpose in life sciences– ensuring that software being used to maintain Part 11 records do so with accuracy, reliability, integrity, availability, and authenticity. However, life science companies validating software against 21-CFR-Part 11 are aware of how resource intensive validation can be.Read More
Quality organizations generally have a tough time tracking metrics. Inability to effectively track metrics consistently ranks in the top three challenges facing quality leaders. However, Total Cost of Quality (TCOQ) is more than just another quality metric.Read More
A few years ago, I was working with a High Tech company that had built market leadership around world class product quality, then lost it. Several years prior, the company had gone through a cost-cutting exercise. One outcome of the exercise was a decision to outsource engineering on core products, and while this accomplished the objective of increasing margins for a short time, the brand’s differentiated reputation eroded fairly quickly, market share dwindled, and sales discounting pressure grew.Read More