Dan Miklovic

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2017 APM Prediction Report Card

Posted by Dan Miklovic on Wed, Jan 03, 2018 @ 09:01 AM

Every year LNS Research puts forth predictions around the key trends in the Operational Excellence pillars.  In the case of asset performance management (APM), our 2017 forecast focused on a new model emerging for APM, which we ultimately called APM 4.0.  In fact, the "4.0" model also became the basis of our EQMS and EHS coverage throughout 2017, because incorporating digital technologies inherent in business transformation today have become core to every element of Operational Excellence. The specific APM predictions were:

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Tags: Enterprise Asset Management (EAM), Asset Performance Management (APM)

5 Mistakes Companies Make In Their Operational Excellence Program

Posted by Dan Miklovic on Thu, Nov 30, 2017 @ 11:01 AM

Data from LNS’s surveys related to asset performance management (APM) and the Industrial Internet of Things (IIoT) all point to improvement in operational performance as the key driver for investment in those two areas.  LNS believes that the pursuit of better performance is captured in our definition of Operational Excellence. Operational Excellence is the second step of LNS's Digital Transformation Framework, following setting Strategic Objectives for Digital Transformation and the precursor to defining an Operational Architecture. The biggest mistake that most companies make is that they don’t take the time to establish what Operational Excellence means to their business.  Even those that do have an idea of what Operational Excellence looks like for their business still risk making critical mistakes when trying to capture that definition and communicate it throughout the organization. Failing to pursue Operational Excellence is a recipe for mediocrity.  Don’t make these five mistakes in your pursuit of Operational Excellence.

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Tags: Operational Excellence, Business Process Management (BPM)

Five Mistakes Companies Make in Their Vendor Selection Process

Posted by Dan Miklovic on Tue, Nov 21, 2017 @ 08:45 AM

The last step in the LNS Digital Transformation framework is vendor selection. Frequently, manufacturers engage LNS or other research firms because they desire a selection process that is free from bias and to, ultimately, choose a provider that can actually help them achieve project objectives. Companies recognize that vendors have a natural bias to their own products while system integrators have a bias towards products with which they are familiar and for which they offer implementation services. They also recognize that their knowledge of the breadth of the potential solutions can be limited. In many cases, users simply recognize they “don't know what they don't know” when it comes to which solution providers to evaluate.

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Tags: Solution Selection Guide, Solution Vendor / Software Vendor

GE’s Minds + Machines Goes Conventional [MondayMusings]

Posted by Dan Miklovic on Mon, Nov 06, 2017 @ 12:25 PM

The #MondayMusings Industrial Transformation blog series provides insight and analysis for executives from recent briefings, events, and publications @LNSResearch.

GE held its sixth Minds + Machines event the week of October 23 in San Francisco, home to past events, but in a new venue.  During the past several years GE transformed industrial-style locations into conference venues, demonstrating as it did so its ability to use its own technology to rapidly spin up what amounted to a small city.  Attendance has grown from 150 at the first event to over 3800 today, with this year almost double from 2016 — making the larger Moscone Convention Center a necessity.

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Tags: Cloud, Solution Vendor / Software Vendor, Digital Transformation, #MondayMusings, Operational Architecture

More Revenue in Mining Has MOM Vendors Investing

Posted by Dan Miklovic on Thu, Oct 19, 2017 @ 09:15 AM

The last two years have seen fairly steady price increases in both ferrous and nonferrous base metals prices. Given the prices of the rarer precious metals and most minor metals, combined with growing optimism around the rest of the precious metals sector, LNS Research sees the mining industry finally looking to invest in Digital Transformation.

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Tags: Operational Excellence, Digital Transformation, Asset Performance Management (APM)

M&A Among IIoT and Analytics Firms: What's a User to Think? [MondayMusings]

Posted by Dan Miklovic on Mon, Aug 21, 2017 @ 11:30 AM

The #MondayMusings Industrial Transformation blog series provides insight and analysis for executives from the previous week’s briefings, events, and publications @LNSResearch.

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Tags: Cloud, Big Data, Mobile / Mobility, Industrial Internet of Things (IIoT), Digital Transformation, #MondayMusings, Operational Architecture

5 Mistakes Companies Make When Defining an Operational Architecture

Posted by Dan Miklovic on Thu, Aug 17, 2017 @ 11:00 AM

Architecture, according to Merriam-Webster, is “the art or science of building” or “the manner in which the components of a computer or computer system are organized and integrated,” among other things. Operational is defined as “of, relating to, or based on operations” and “ready for or in condition to undertake a destined function.” LNS believes businesses are best served when they apply the technique of Operational Architecture, which taken literally from the previous definitions, is the organization of the systems and technology to perform the functions of business.

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Tags: Operational Excellence, Digital Transformation, Operational Architecture

MacGyver Was Educational TV; Learn From the Master of Mashups & Improvisation

Posted by Dan Miklovic on Thu, Aug 10, 2017 @ 11:00 AM


As a longtime speaker and adult education instructor, one of the first lessons I learned about communicating with business people is that to educate them you must engage them, and the easiest way to do that is by entertaining them. Most of us would challenge the idea that prime-time network TV is educational; dominated by with reality competitions, whodunits, and comedy programs. So, you might be skeptical when I claim that Asset Performance Management (APM) professionals should treat a show like MacGyver as “educational TV.” Whether one harkens back to the original series from the late 1980’s or the rebooted version that started just last year (2016), MacGyver has become something of a legend in the TV world. 

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Tags: Industrial Internet of Things (IIoT), Asset Performance Management (APM)

Inforum 2017: A Showing of Progress & Visions [MondayMusings]

Posted by Dan Miklovic on Mon, Jul 17, 2017 @ 03:16 PM

The #MondayMusings Industrial Transformation blog series provides insight and analysis for executives from the previous week’s briefings, events, and publications @LNSResearch.

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Tags: Cloud, Enterprise Resource Planning (ERP), Industrial Internet of Things (IIoT), #MondayMusings

10 Common Biases Companies Need to Eliminate From Their Vendor Selection Processes

Posted by Dan Miklovic on Wed, May 31, 2017 @ 10:00 AM

Many manufacturers are now beginning to invest in technology more so than they have since before the economic downturn of 2009. Whether it is automation, technology supporting the Industrial Internet of Things (IIoT), or other solutions they believe will drive Operational Excellence, an increasing number of respondents to LNS’s APM and IIoT surveys are indicating they plan on increasing spending in the next 12 to 18 months.

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Tags: Operational Excellence, Enterprise Quality Management System (EQMS), Solution Selection Guide, Industrial Internet of Things (IIoT), Digital Transformation