A New Definition of Quality
With changing times, the new definition of Quality should evolve, “Quality is conformance to customer expectations.”
With changing times, the new definition of Quality should evolve, “Quality is conformance to customer expectations.”
2017 was a changing year for quality. Many manufacturers had to evolve their quality management system and adopt EQMS. Those who already have EQMS...
Quality 4.0 is the digitalization of quality through the application of traditional and Industry 4.0 technologies to improve and better monitor...
Latest research data and insights from LNS Research around benchmarking customer complaints, the impact of social media listening, and closed-loop...
The #MondayMusings Industrial Transformation blog series provides insight and analysis for executives from the previous week’s briefings, events, and...
LNS Principal Analyst and Research Director, Dan Jacob shares what quality leaders learned and discussed during the recent roundtable event.
In this monthly Roundup, LNS Research explores recent announcements and events, such as Epicor’s new CEO; Ford working on Digital Transfomration;...
LNS Research Principal Analyst, Dan Jacob, explores the reasons why corporate executives and stakeholders might have an inaccurate perception of the...
LNS Research Principal Analyst, Dan Jacob, writes about how quality can do much more than ensure compliance and improve operational and financial...
LNS Research Principal Analyst, Dan Jacob, answers the 5 most asked questions from the Quality 4.0 webcast held on Thursday, August 24 2017.