Dan Jacob

Dan Jacob is a Principal Analyst with LNS Research; he primarily focuses on Enterprise Quality Management Systems with collaborative coverage across Automotive, Aerospace & Defense, High Tech & Electronics and Medical Devices.
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Recent Posts

NPI: What's the Impact of Data and Cross-Functional Collaboration on Outcomes?

Posted by Dan Jacob on Thu, Dec 14, 2017 @ 09:10 AM

It's no secret that companies that benchmark performance against actual practices in operations, quality, environmental, safety, risk management, energy, and many others are able to drive and sustain higher performance levels, and contribute meaningful value to enterprise objectives.  Even companies that are long-time pros at benchmarking performance in these areas often struggle to pinpoint best practices that have a beneficial impact on new product introductions (NPI).  When so much is at stake, what's holding them back?

The fact is, the pressure is on and growing for manufacturers:

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Tags: Metrics, New Product Introduction (NPI)

Plex Systems: Can Cloud Manufacturing ERP Break Through? [MondayMusings]

Posted by Dan Jacob on Mon, Dec 04, 2017 @ 02:00 PM

Plex Systems is a cloud, software-as-a-service (SaaS), multitenant enterprise resource planning (ERP) and manufacturing execution system (MES) vendor with a historical focus on discrete manufacturers that are small and mid-size businesses (SMB) headquartered in North America, largely across the automotive supply chain. The company does have a growing number of customers in food and beverage and high tech. LNS Research recently participated in Plex’s Future of Manufacturing Roundtable, a joint customer advisory board / analyst event. The conference featured a combined review of Plex System’s 2017 progress, customer engagement, and forward-looking plans.

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Tags: Cloud, Enterprise Resource Planning (ERP), Solution Vendor / Software Vendor, Manufacturing Execution System (MES), #MondayMusings

Design for Reliability: State of the Market and Transformation

Posted by Dan Jacob on Tue, Nov 28, 2017 @ 09:29 AM

What do vehicles, transmissions, HVAC, and appliances have in common?  Among other things, they are all historically primarily mechanical products that now contain increasing electronic and software content, which is broadly true of many product categories.  While these new devices deliver unprecedented performance or convenience, the shift in product content means product complexity like never before.  And, as complexity increases, so too does the probability of failure of at least some components.  Unfortunately for manufacturers, reliability and warranty expectations have, if anything, become more stringent.

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Tags: Cost of Quality (CoQ), Digital Transformation

Four Things Quality 4.0 Isn’t: Correcting Common Misconceptions

Posted by Dan Jacob on Wed, Nov 15, 2017 @ 10:50 AM

Have you ever played the game “Twenty Questions?” It’s a great game for long car rides, as I was reminded recently while taking an old-school family road trip from Pittsburgh to Maine. Fifteen hours of non-stop driving with nothing but the car radio, snacks and each other’s company means you’ll eventually play every game you know (at least twice).

For those unfamiliar, Twenty Questions is a game where one player thinks of something, and the other players have 20 questions to guess what it is. I've found that process of elimination can be an effective strategy. To discover what the thing is, it’s helpful to first determine what it isn’t.

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Tags: Enterprise Quality Management System (EQMS), Digital Transformation, Quality 4.0

Quality Execs Discuss Quality 4.0: 7 Takeaways from Roundtable Meeting

Posted by Dan Jacob on Fri, Oct 06, 2017 @ 10:45 AM

On September 21, LNS Research hosted the fall executive roundtable at the World of Whirlpool in Chicago. LNS roundtables are day-long face-to-face events for senior quality leaders (VP's and directors) responsible for strategy to meet and learn from each other and LNS on core topics. During the most recent session, 15 quality and technology leaders discussed Quality 4.0 building blocks, applications, progress, and outcomes. Special thanks to Whirlpool, Whirlpool’s quality leaders, and to our speakers from Coca-Cola and Newell Brands for their part in making this a successful event.

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Tags: Enterprise Quality Management System (EQMS), Culture, Quality 4.0

Quality in Word or in Deed: Is Quality Really a Corporate Value?

Posted by Dan Jacob on Fri, Sep 22, 2017 @ 10:05 AM

Do you ever feel bombarded by quality-related slogans, branding, and logos?  It seems like every business, from global enterprises to regional companies, to the local baker, is really, deeply passionate about quality, and has been forever (“Quality in every bite… since 1872”).  What's more, they want to make sure you know just how much they care about quality.  Of course, that public-facing fanatical dedication to quality very often crumbles after a talk with the company’s underfunded and overworked quality team.

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Tags: Enterprise Quality Management System (EQMS), Culture

Three Ways Quality Drives Innovation

Posted by Dan Jacob on Fri, Sep 15, 2017 @ 09:08 AM

Quality can be a tough job.  Fighting fires, preparing for being audited, performing audits, scrutinizing risks and finding root causes, monitoring suppliers, adapting to new customer requirements and updated standards, and so on.  Then acquire a dozen companies (or be acquired), and replicate all of this work at business units, sites, and suppliers around the globe.

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Tags: Enterprise Quality Management System (EQMS)

5 Most Asked Questions from the Quality 4.0 Webcast

Posted by Dan Jacob on Fri, Aug 25, 2017 @ 02:00 PM

On Thursday, August 24, LNS Research hosted the webcast, “Quality 4.0: What You Should Know, How to Get There.” The presentation examined what quality innovation leaders are doing with data, analytics, connectivity, and apps to achieve continuous improvement and considerable operational and financial performance advantages. The discussion included an examination of how to build an effective strategy to reach Quality 4.0.

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Tags: Enterprise Quality Management System (EQMS), Digital Transformation, Artificial Intelligence / Machine Learning (AI/ML), Quality 4.0

Top 4 Reasons to Update to Quality 4.0

Posted by Dan Jacob on Tue, Aug 15, 2017 @ 10:00 AM

Quality 4.0 is the Digital Transformation of people and processes to drive quality improvement (read further here). We’ve been discussing Quality 4.0 with the market, and it’s clear that the statistics are correct. For every one quality leader that is actively working on Quality 4.0, there are 19 or so that are not.

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Tags: Enterprise Quality Management System (EQMS), Digital Transformation, Quality 4.0

Quality 4.0: Powerful Innovation Enabler

Posted by Dan Jacob on Tue, Aug 08, 2017 @ 11:00 AM

Quality 4.0 leverages the critical technology changes of Industry 4.0 which enable quality to transform performance, culture, leadership, collaboration and compliance. The transformation will fuel innovation, particularly quality’s ability to contribute to the innovation cycle. LNS Research illustrates how innovation leaders look to quality as an innovation enabler.

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Tags: Enterprise Quality Management System (EQMS), Quality 4.0